Privacy Policy
1. General Notice
This Privacy Policy (“Policy”) governs the data processing activities conducted by Music Notation Hub (“we,” “us,” or “our”) concerning the personal data of individuals who visit our website, contact us for inquiries, or use our services.
We adhere to this Policy and relevant legislation, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable national data protection laws.
When you contact Music Notation Hub through our website or other means, we collect and process personal data you provide to us, such as your name, email address, telephone number, and other contact details. This information is necessary for us to effectively respond to your inquiries and communicate with you. We kindly request that you refrain from disclosing any sensitive personal data to us.
Our Policy relates only to information obtained directly from you. We do not store credit card details or share customer financial information with third parties.
By accessing or using our website or services, you consent to the collection, use, and disclosure of your information in accordance with this Policy. If you do not consent, please refrain from using our services.
2. Collection of information
We collect information from you when you contact us via our webpage, phone, or email. This information includes your name, email address, phone number, and billing address.
Additionally, when you visit our website, we automatically receive and save information from your computer and browser through “cookies.” This information, such as your IP address, software and hardware details, operating system, browser type, and the requested page, helps us enhance your browsing experience and provide relevant services.
3. Purpose of collecting information
The information we collect from you is processed for various purposes, each specifically aligned with the nature of the personal data we receive. These purposes include:
- Administrative tasks
- Responding to requests
- Bookkeeping
- Marketing and promotional activities
- Collecting customer feedback
- Enforcing terms and conditions
- Processing payments
- Providing support
- Administering customer orders
- Resolving disputes
If we plan to utilize your information for any purpose not outlined above, we will seek your consent beforehand. We will only utilize your information for that specific purpose upon receiving your consent, unless otherwise mandated by law.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances such as using Ad Services Analytics.
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
4. Information protection
We will only process personal data for the purposes for which it was collected and as set out above. Access to personal data is limited to Music Notation Hub’s team. Your personal information is never shared with outside parties without your permission. Our website uses secure socket layer (“SSL”) encryption to protect your personal information whenever it is collected or transmitted.
5. Retention of your Information
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
6. Cookies
We use cookies to improve access to our site. The information collected is digital information such as geo-location, IP address. You can choose whether you wish to accept cookies. Most web browsers allow control of the above listed cookies through the browser settings.
7. Manage personal information and contact
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
8. Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
9. Third-party links & use of your information
ur Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
10. Modifications to the Privacy Policy
“Music Notation Hub” reserves the right to modify our “Privacy Policy” from time to time due to legal or other reasons, without having to inform users of these obligations. This “Privacy Policy” was last revised on March 15, 2024.
If you have any questions or concerns regarding our data processing practices, please contact us at [email protected] or +1 (613) 853-7388.