Frequently Asked Questions

You can place an order by filling out our quote request form or contacting us directly by email. We’ll confirm details and send you a quote.

We accept audio files (MP3, WAV), PDFs, handwritten manuscripts, images, and source files from notation software.

Yes, we work with both audio files and handwritten music. We will convert them into clean, engraved sheet music.

Either works! Using the quote form helps speed up the process, but we’re happy to start via email if you prefer.

Request a quote or contact us with your file (PDF, audio, link). We’ll reply within 24 hours with a quote and delivery estimate. If you accept, we’ll send payment instructions. Once paid, we’ll begin work and keep you updated. You’ll receive the final score by email (PDF + optional formats). Let us know if you need any revisions — we’ll make sure it’s perfect.

You can contact us via email, contact form, or the quote form. Attach your file, describe your project, and we’ll respond with a quote within hours.

Yes, our team is equipped to handle large-scale projects and deliver multiple transcriptions or arrangements in a short timeframe.

You can reach out to us any time. We aim to respond within 1–4 hours, even on weekends. For phone/chat support, availability may vary, but we always reply as soon as we’re back online.

The best way is through our Contact Form or via email at [email protected]. We’re also reachable via chat on our website and social platforms like Facebook or Instagram.

We have different base prices for each type of service. Our prices start as low as $18/minute of audio for transcriptions and $10/page for copying/engraving. The final pricing is determined based on the length, style, instrumentation, and complexity of the project.

Yes. Most services have a minimum project fee of $39 USD (~$55 CAD). Some services have higher minimums: Music Arrangement ($49 USD), Music Composition ($99 USD), Orchestration ($199 USD), Session Musicians ($149 USD), and Vocal Mockup Productions ($49 USD). Vocal Tuning has no minimum — it is priced per track at $49 USD.

Yes. Full upfront payment is required before we begin work on your project. This is standard practice for online music services. If this concerns you, please contact us and we’ll find the best way to proceed.

Yes. We offer discounts on bulk orders and referrals, starting from 5% to 15%.

We primarily use Sibelius and Dorico. We also work with Finale, MuseScore, and Guitar Pro.

Standard delivery includes a print-ready PDF. Source files (Sibelius, Dorico, Finale, MuseScore, Guitar Pro, MusicXML) are available as a paid add-on on request.

Yes. We provide editable formats (Sibelius, Dorico, XML, or MIDI) depending on your request so you can make your own changes.

Yes, we can adapt to specific formatting guidelines or match an existing house style if provided.

No, all our transcriptions and arrangements are done manually by ear and input note-for-note using professional notation software.

Not necessarily. If you own the copyright, the resulting sheet music is yours to use, publish, or sell freely. If the music is copyrighted by someone else, we provide the transcription for personal, non-commercial use only — you are responsible for obtaining any licenses required for commercial or public use. Public domain works require no permission.

Yes, we treat all submissions confidentially by default. Your audio files and project materials are used only to complete your project and are not shared with third parties. We may use anonymized excerpts of completed work for portfolio purposes unless you opt out in writing.

Yes, we’re happy to sign NDAs upon request for sensitive or proprietary work. Even without a formal NDA, we treat all submissions confidentially by default and never disclose your original material without written permission.

If you are the copyright holder or songwriter, the resulting sheet music belongs entirely to you upon payment — you can use, publish, distribute, or sell it without restriction. We retain no rights to the deliverables. If the music is copyrighted by someone else, the transcription is provided for your personal, non-commercial use only. For copyrighted material, arrangement rights can be purchased via a separate buyout agreement — contact us for details.

Transcribing music for personal study, practice, and private use is a common and widely accepted practice. However, distributing, publishing, or commercially exploiting transcriptions of copyrighted music requires permission from the copyright holder. We do not provide legal advice — if you have questions about specific copyright situations, we recommend consulting a qualified attorney.

Only if you own or control the copyright to the original music. If the work is your original composition, you receive full ownership of the transcription and may sell, distribute, or license it freely. Transcriptions of copyrighted material belonging to third parties are provided for private, non-commercial use only and may not be sold or distributed without permission from the copyright holder. For copyrighted material you’ve had arranged, arrangement rights can be purchased via a separate buyout agreement — contact us for details.

We can transcribe any genre, style, or arrangement — from lead sheets to orchestral scores. Send us your request, and we’ll make it happen.

All genres, including pop, jazz, classical, film, EDM, gospel, folk, and more.

All instruments — piano, guitar, strings, winds, voice, orchestral, and more.

No. Just let us know the specific timestamps or sections, and we’ll quote based on that.

Yes. We create backing tracks, orchestral mockups, and karaoke files using professional sample libraries or session musicians.

Absolutely. We can simplify or customize arrangements based on your level.

Yes! You can view examples of our work on our homepage and on individual service pages.

Yes. We can prepare elegant layouts suitable for printing and framing.

Yes. We offer video tutorials like Synthesia for piano or interactive formats like Soundslice.

Yes. We help clients turn melodies and lyrics into full songs and arrangements — including musicals.

Yes. We offer proofreading and layout editing, as well as full musical review.